All orders will be processed 2-3 weeks from date placed

0

Your Cart is Empty

FAQ

Everything you need to know about using and troubleshooting your Paper Shoot Camera! 

 

To take a picture on a Paper Shoot Camera, press the button on the front of the camera. There will be a short pause, then you will see the light at the back of the camera flash once, and the capture sound will play.

To take a picture with the different filter settings, you will find the toggle switch at the back of the camera. This will allow you to switch the filter from colour, black & white, green tint or blue tint.

Every Paper Shoot camera comes with a USB that can be plugged into the side of the camera, and into your computer. Open the folder and you will see all your images that you have captured

You can take video on Paper Shoot Cameras! You can do Time Lapse and 10 seconds of 1080P video.

In order to switch the mode from photo to video, you must connect the camera to a power supply (not including your computer) with the USB cable provided with your camera.

Once you connect your camera to the power source, toggle the filter view to the 4th setting.

Our lens effects can be changed very easily! Just take off the lens cap, and the magnetic attachment at the bottom, and your lens will fit directly on the front of your camera by magnetics.

Yes we do! Paper Shoot North America can ship anywhere in The United States and Canada. Unless otherwise stated on the website, or in the check out process.

Shipping may be limited for any reason, including but not limited too: peak Holiday season, exclusive product lines, delays outside of Paper Shoot Cameras control.

The blue lights flashing on the back of your camera indicates low battery.

We highly suggest using rechargeable batteries, as they are better quality and stay charged up for longer. Sometimes batteries that you just purchase from the store can already be in the “low battery” stage. This can happen due to shelf time, sunlight, temperature they are stored in etc.

For any malfunctions happening, please check your camera with the following steps first:

1. Remove the batteries
2. Connect the camera from the Micro-USB port on the side to a power bank with the USB cable.
3. Turn on the power bank, make sure the colour filter switch is on the first or second mode. Press the shutter on the camera.


Please replace the batteries with rechargeable ones or new Alkaline batteries.

Each camera bundle set is different, but all the bundles include more with your purchase. Our Croz vintage and Premium sets come with 2 cases of different materials, an SD card, a luxury strap, and extra lenses for your camera.

Find what is included in each item on the product description page.

Yes you can!

You can connect with us at sales@papershootcamera.com for wholesale opportunities for retailers. Please use the subject “Wholesale Request”, and we will send you our Wholesale pricing list.

For Corporate orders please email sales@papershootcamera.com to let us know more about your request.

For large orders of customized cameras, please contact us at sales@papershootcamera.com

For individual customized cameras, we do not currently offer custom prints as an option for individuals. However, we offer a blank camera design for DIY. You can paint, draw, colour your very own Paper Shoot case!

In the event that your order arrives damaged in any way, please email us as soon as possible at info@papershootcamera.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We’re sorry you are not enjoying your camera! You can request a refund by emailing: info@papershootcamera.com with the subject “REFUND REQUEST”.

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

Please provide us with your Name and order number.

Is the reason you are returning your order due to a malfunction? (If so, we will be happy to replace the broken product)

For more information about refunds, please see our refund policy

Commonly Asked Questions

Before sending us a message, check out our most commonly asked questions below in case it is already answered! If not listed, we are happy to answer your questions in an email.

Troubleshooting Your Camera


If you are experiencing difficulties with your camera, please ensure the following:

1. You are using rechargeable AAA batteries - if your camera is making a weird noise, or the LED lights are not flashing when you click shutter button, this is most likely be the solution

2. You are using an SD card of 32GB and under & that it is fully inserted into the SD card slot (not sticking out) - this can also cause the camera to make a strange noise and your photos will not save properly

3. You have assembled the camera properly - watch this video for assembly instructions

International Shipping

Paper Shoot North America currently only ships to Canada and the USA. If you are in any other country, please visit our parent website papershoot.com as they ship to other countries other than US. & Canada.

Would you like to become an affiliate for Paper Shoot?

If you would like to earn sales commission from referring your friends, family or followers please sign up for our affiliate program where you will receive 10% on all sales you refer.

Pre-Order Questions

Please check the home page to check out latest updates on our pre-sale orders.
If the camera you would like to order is marked as "Sold Out" this means that all cameras with that case design have been allocated from our upcoming shipment. All cameras are in pre-order status at the moment, but as soon as we receive them we send them out. If you select an expedited shipping option, the delays still apply. However, we will expedite your shipment once we receive the product so that you can receive your order as soon as possible.


Other Questions?
Check out our FAQ page for more commonly asked questions or email us using the contact form below.