JIGJAG One-Year Warranty

We've got you covered - NO QUESTIONS ASKED!


Terms and Conditions

Warranty Coverage:
JIGJAG is committed to the quality and reliability of our products. Our comprehensive warranty provides protection against defects in materials and workmanship for a period of one year from the date of original purchase. This warranty is valid for all issues encountered under normal use conditions and includes coverage for accidental damages that may occur during everyday activities. NO QUESTIONS ASKED.

Policy Details:
To ensure a seamless warranty experience, we offer a straightforward claim process. We require no extensive documentation or detailed explanations for claims made under this warranty, emphasizing our trust in our customers' integrity and our commitment to customer satisfaction.

Claim Eligibility:
In the event that your camera becomes non-operational due to malfunction or accidental damage (such as falls or exposure to liquids), you are entitled to a replacement. Please provide proof of purchase, the affected camera, and your contact information (including name, address, phone number, and email) using the form or email link provided below.

Broad Coverage:
Our warranty embraces a wide array of accidental damage scenarios, ensuring that whether your camera suffers a mishap during daily use or in the midst of life’s adventures, you're protected. This policy reflects our dedication to supporting your creative journey with Paper Shoot whatever life throws at you.

Damage resulting from misuse, abuse, unauthorized modifications, or neglect is not covered under this warranty.

Customer Service Excellence:
JIGJAG prioritizes efficiency and a hassle-free process in our warranty service. We aim to address and resolve claims promptly, minimizing any disruption to your creative endeavors.

Limitation of Liability:
This warranty is expressly limited to the repair or replacement of the original camera and excludes liability for indirect or consequential damages arising from its use.

Frequently Asked Questions (FAQs)

How do I initiate a warranty claim for my camera?

To start a warranty claim, simply email our customer support team at warranty@papershootcamera.com with your proof of purchase, a brief description of the issue, and your contact information. We will guide you through the next steps, including where to send the defective components.

What does the JIGJAG warranty cover?

The JIGJAG warranty covers defects in materials and workmanship under normal use conditions. This includes accidental damage such as drops or liquid spills. Please note, damage resulting from misuse, unauthorized modifications, or neglect is not covered.

Is accidental damage covered by the JIGJAG warranty?

Yes, accidental damage is covered under our warranty, providing protection against unexpected mishaps in daily use. Coverage includes common accidents like drops or liquid exposure, ensuring your creative journey continues uninterrupted.

How long is the warranty period?

The warranty period for your Paper Shoot camera is one year from the date of original purchase. This period includes comprehensive coverage to give you peace of mind during your first year of ownership.

Do I need to provide proof of purchase for a warranty claim?

Yes, a proof of purchase is required to verify your warranty claim. This can be in the form of a sales receipt or any other document showing the date and place of purchase.

Can I transfer my JIGJAG warranty if I sell my camera?

The JIGJAG warranty is only valid for the original purchaser of the camera and cannot be transferred to subsequent owners.

Are shipping costs covered for warranty service?

Customers are responsible for shipping costs to send the product back for warranty service. However, JIGJAG will cover the shipping costs for sending the replacement or repaired product back to the customer.

File a Claim

Initiating a Claim:
For warranty services, please contact our dedicated customer support team by email or using the web form below. We are here to ensure a straightforward and positive resolution to any issues covered by the JIGJAG warranty.

To proceed with a claim, simply return the non-functional camera components. JIGJAG will handle your claim with the utmost respect for your time and satisfaction, without delving into the causes of the product's condition.